FAQ

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77 articles in this collection
Written by Samantha Cardenas

How do I create an account?

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Written by Samantha Cardenas
Updated over a week ago

How do I login to my account?

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Written by Samantha Cardenas
Updated over a week ago

Why can't I login when I created my account?

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Written by Samantha Cardenas
Updated over a week ago

Why does it say I have unauthorized access when I attempt to login?

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Written by Samantha Cardenas
Updated over a week ago

Why can't my staff login?

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Written by Samantha Cardenas
Updated over a week ago

I cannot see my logs when I login. Why?

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Written by Samantha Cardenas
Updated over a week ago

Why can't my staff members see the logs?

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Written by Samantha Cardenas
Updated over a week ago

Why do I only see three logs when I login?

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Written by Samantha Cardenas
Updated over a week ago

How are logs arranged? Can I rearrange them?

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Written by Samantha Cardenas
Updated over a week ago

How do I create a customized log?

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Written by Samantha Cardenas
Updated over a week ago

My group uses Sterilizer Logs. How do I create one?

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Written by Samantha Cardenas
Updated over a week ago

How do I add a picture, signature, etc. to my customized log?

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Written by Samantha Cardenas
Updated over a week ago

What types of physical checks can be added to a log?

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Written by Samantha Cardenas
Updated over a week ago

How do I arrange the parameters of a log?

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Updated over a week ago

How do I save a log?

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Updated over a week ago

How do I duplicate a log?

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Updated over a week ago

How do I edit a log?

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Written by Samantha Cardenas
Updated over a week ago

How do I export a log?

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Updated over a week ago

Can I create a report for my log? How?

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Written by Samantha Cardenas
Updated over a week ago

Can logs be printed out?

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Written by Samantha Cardenas
Updated over a week ago

How do I add users?

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Written by Samantha Cardenas
Updated over a week ago

Some of my users are showing as pending. How do I make them active?

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Written by Samantha Cardenas
Updated over a week ago

How do I edit users permissions, pin, password, etc.?

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Written by Samantha Cardenas
Updated over a week ago

How do I remove users from my center?

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Written by Samantha Cardenas
Updated over a week ago

Can I assign logs to staff members so they only see the ones assigned?

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Written by Samantha Cardenas
Updated over a week ago

How do I create groups and assign members and permissions?

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Written by Samantha Cardenas
Updated over a week ago

Is there a limit on how many logs I can have per center?

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Written by Samantha Cardenas
Updated over a week ago

How do I add a log entry in the application?

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Written by Samantha Cardenas
Updated over a week ago

How do I add a log entry in the portal/browser?

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Written by Samantha Cardenas
Updated over a week ago

How do Sterilizer Logs work?

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Written by Samantha Cardenas
Updated over a week ago

Why am I unable to add a new log entry?

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Written by Samantha Cardenas
Updated over a week ago

Why can't I save a log entry when I type in the information?

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Written by Samantha Cardenas
Updated over a week ago

How do I edit a log entry?

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Written by Samantha Cardenas
Updated over a week ago

How do I delete a log entry?

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Written by Samantha Cardenas
Updated over a week ago

How do I add an entry for a missed log?

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Updated over a week ago

Will my past logs be time-stamped?

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Written by Samantha Cardenas
Updated over a week ago

Can I erase past log entries?

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Updated over a week ago

Can I change/edit past log entries? How?

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Written by Samantha Cardenas
Updated over a week ago

How do I ignore an uncompleted log entry?

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Written by Samantha Cardenas
Updated over a week ago

Weekend logs are showing up, but my office was closed. Do I need to ignore them through the portal?

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Written by Samantha Cardenas
Updated over a week ago

I was logged out due to inactivity and lost the data I entered. Can I retrieve it?

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Written by Samantha Cardenas
Updated over a week ago

Why aren't my logs pre-populated?

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Written by Samantha Cardenas
Updated over a week ago

Can I add half a log today and half the log tomorrow?

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Written by Samantha Cardenas
Updated over a week ago

How does the narcotics module work?

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Written by Samantha Cardenas
Updated over a week ago

Will you upload my narcotics?

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Written by Samantha Cardenas
Updated over a week ago

Can I print running counts for narcotics?

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Written by Samantha Cardenas
Updated over a week ago

How do I retrieve my running counts for narcotics?

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Written by Samantha Cardenas
Updated over a week ago

How do I see the transaction history for my narcotics?

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Written by Samantha Cardenas
Updated over a week ago

Are changes to narcotics time-stamped?

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Written by Samantha Cardenas
Updated over a week ago

How do I setup my healthcare facility's information?

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Written by Samantha Cardenas
Updated over a week ago

How do I change the name of the facility?

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Written by Samantha Cardenas
Updated over a week ago

How do I change my account settings?

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Written by Samantha Cardenas
Updated over a week ago

How do I change my account email address?

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Written by Samantha Cardenas
Updated over a week ago

How do I change my username?

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Written by Samantha Cardenas
Updated over a week ago

How do I change my account password?

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Written by Samantha Cardenas
Updated over a week ago

How do I change my account pin?

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Written by Samantha Cardenas
Updated over a week ago

How do I change my account role?

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Written by Samantha Cardenas
Updated over a week ago

What is the difference between admin and supply manager roles?

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Written by Samantha Cardenas
Updated over a week ago

Can I have multiple administrators and/or supply managers?

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Written by Samantha Cardenas
Updated over a week ago

How many devices can I authorize?

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Written by Samantha Cardenas
Updated over a week ago

How do I authorize a mobile device?

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Written by Samantha Cardenas
Updated over a week ago

I don't want my users to use their cell phones. What do I do?

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Written by Samantha Cardenas
Updated over a week ago

How do I deauthorize a device?

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Written by Samantha Cardenas
Updated over a week ago

Will the application run on my phone?

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Written by Samantha Cardenas
Updated over a week ago

How many times can I download the application?

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Written by Samantha Cardenas
Updated over a week ago

Can two users be in the application at the same time?

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Written by Samantha Cardenas
Updated over a week ago

How do I login to the mobile application?

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Written by Samantha Cardenas
Updated over a week ago

Where do I setup my pin?

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Written by Samantha Cardenas
Updated over a week ago

How do I change my password in the application?

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Written by Samantha Cardenas
Updated over a week ago

Will I see all of my logs in the application?

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Written by Samantha Cardenas
Updated over a week ago

Can I ignore logs through the application?

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Written by Samantha Cardenas
Updated over a week ago

Can I go back in time in the application?

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Written by Samantha Cardenas
Updated over a week ago

Can I upload past logs to the system using my mobile device?

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Written by Samantha Cardenas
Updated over a week ago

How do I submit a general order through the application?

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Written by Samantha Cardenas
Updated over a week ago

Who gets all the orders from the application?

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Written by Samantha Cardenas
Updated over a week ago

How do I add payment details?

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Written by Samantha Cardenas
Updated over a week ago

What if I have a question I need an answer to quickly?

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Written by Samantha Cardenas
Updated over a week ago